Microsoft Outlook 2007 - beginners

Get the most out of Microsoft Outlook 2007 – it has more power to help you than you realise

Microsoft Outlook dominates modern business life, but most people use only a fraction of its power – maybe you’re one of them. Well, even if you regard computers as a necessary evil, this course will open your eyes to the many ways in which Outlook can actually make your working life a whole lot easier.

Is it for me?

If you have little or no knowledge of Outlook 2007, but have some experience of personal computers, this is the course for you.

What’s it all about?

Our workshops are effective because they are based on your real life problems – we expect you to bring all your Outlook baggage with you! Your learning from the day will stick with you because we use a range of activities, have lots of practice time, and encourage a large amount of questions.

Learning works best when learners can make their own discoveries, so you will have time to play with Outlook and perhaps have your own Eureka moment!

Our supportive and experienced trainers believe that the most important thing is to meet our learners’ personal objectives. However, to give you an idea of the type of skills you will learn, by the end of the course you should be able to:

• better understand the benefits of email

• start Outlook 2007 and navigate around the various features

• create and send e-mail messages

• receive e-mails into your Inbox

• competently work with file and item attachments within e-mail messages

• set reminders on your messages using follow-up flags

• take control of unsolicited and unwanted e-mails sent to you

• work with the calendar feature in Outlook 2007

• add, edit, find and manage Contacts

Tell me more!

Outlook 2007 has so much to offer, that we can’t fit all of it into the workshop as there are 90 different possible topics. However, you will receive an indispensable folder of materials to keep on your desk which will include all the following topics:

Outlook 2007 Orientation

• Understanding Outlook 2007

• Starting Outlook 2007

• Common Outlook 2007 Screen Elements

• Going To Outlook 2007 Features

• Navigating To Outlook 2007 Features

• The Navigation Pane

• The To-Do Bar

• The Mail Screen

• The Calendar Screen

• The Contacts Screen

• The Tasks Screen

• The Notes Screen

• Microsoft Outlook 2007

• Customising Toolbars

• The Outlook Today Screen

• Exiting Outlook 2007

Sending email

• Understanding E-Mail

• E-mail In Outlook 2007

• How Outlook 2007 Mail Works

• Composing An E-Mail Message

• Mail Messages

• Creating A New Message

• Checking The Spelling

• Adding An Attachment To A Message

• Adding Importance

• Requesting Message Receipts

• Sending The Message

• Creating An AutoSignature

• Using An AutoSignature

• Removing An AutoSignature

• Sending A Courtesy Copy

• Sending A Blind Copy

Receiving email

• Understanding The Inbox

• Accessing The Inbox

• Retrieving E-Mail

• Opening An Outlook Data File

• Adjusting The Message View

• Viewing Messages In Groups

• Reading Messages

• Opening Several Messages

• Navigating Within an E-mail Message

• Finding Related Messages

• Replying and Forwarding Messages

• Adding Comments to an E-Mail Reply

• Directing Replies to Another E-mail Address

• Marking Messages As Read or Unread

• Emptying Deleted Items

Working with attachments

• Understanding Message Attachments

• Inserting a File Attachment

• Attaching an Outlook Item

• Previewing Attachments

• Opening A Message Attachment

• Saving A Message Attachment

Working with the calendar

• Accessing The Calendar

• Changing The Number of Days Displayed

• Moving To Specific Dates

• Navigating Within Your Calendar

• Changing the Calendar View

• Creating A Second Time Zone

• Deleting A Second Time Zone

• Creating A New Calendar

• Deleting A Calendar

• Working with Multiple Calendars

• Printing Calendars

Working with contacts

• Viewing Your Contacts

• Electronic Business Cards

• Changing the Size of a Business Card

• Creating an Electronic Business Card

• Editing an Electronic Business Card

• Creating a New Contact for an Existing Company

• Changing the Layout of a business Card

• Printing Contact Details

• Deleting a Contact

Tasks

• Viewing Tasks

• Creating Simple Tasks

• Typing Tasks Directly

• Changing Task Views

• Sorting Tasks

• Completing Tasks

• Deleting Tasks

• Printing A Task List

Questions, questions

Before you start the course we will send you a questionnaire to find out what you know already and what your expectations are for the course.

Venues

You can either come along to our state of the art computer lab, or if you would prefer we can come to your location.

A choice of delivery methods

We can offer a variety of delivery methods:

• One day workshops – either at our venue or bespoke at your venue

• 2 hour ‘bionic bursts’ (bespoke, focused, cost effective) at your venue

• At your desk training – we can work individually with up to 5 people at their desks during one day at your venue (highly bespoke & cost effective)

Your facilitator

Emma Konopka, your principal facilitator, has over 10 years teaching and training experience and experience of supporting clients in their use of a variety of professional research databases. With an MA in Information Studies, Emma combines her experience and knowledge with an engaging facilitator style.

Emma passionately believes in the power of collaboration and discovery in learning. Both of these help learners to learn more efficiently and retain more of the learning in the long term. Learners will be encouraged to play, experiment and work in groups. This accelerated learning style includes such techniques as:

• Problem-solving activities (wherever possible based on your real life problems)

• Collaborative group work

• Activities that engage the body as well as the mind (movement & physical activity help learning)

• Active encouragement of questions

• Lots of practice

Taster session

If you would like to get a taste of our one day workshops we can offer a free 1 hour trial at your offices. You will get to discuss your needs with Emma, you can choose any part of the workshop to see in action and preview the learning materials.

Name dropping

When you sign up for Microsoft Outlook 2007 for beginners, you will be in good company:

“I just wanted to thank you for providing such a stimulating and thought-provoking course. I will certainly be implementing the tips and suggestions just as soon as I can. I returned to the office today with renewed vigour and cannot wait for the positive changes to start happening. You’re one smart cookie – keep doing what you’re doing, only good things can happen by taking the Today’s Pa training and I, for one, will spread the word!”

Hayley North - Microsoft

Below are just some of the other companies who have sent their staff to our workshops recently:

• 2012

• AXA Insurance

• Barclays

• The British Library

• Brunel University

• Carphone Warehouse

• DLA Piper

• Girlguiding UK

• The Home Office

• Investa Real Estate

• Npower

• Pepsico

• Rugby Football Union

• Shell

• Surrey Police

• UBS

• Virgin

Fee

This course is available at our computer suite for £199. For a bespoke course at your venue please call 020 7622 2400 for more details.

Our philosophy

Courses and workshops from Indiquo are designed to engage and entertain, as well as inform – that’s how we can promise to make what can seem to be the dullest of subjects interesting.

Our trainers have real-world experience at all levels of the organisation, so they speak your language and understand your issues and problems. And because they have ‘been there and done that’, they know how to get straight to the heart of every subject.